Last updated: 16 June 2026 | We respect and protect your privacy.
Kaba Tours is a UK-registered travel agency. Our company registration number is Company No. 12345678. Our registered address is 7 Aldgate High Street, London, EC3N 1AE, United Kingdom. For data protection purposes, Kaba Tours is the data controller. You can contact our data protection enquiries at: info@kabatours.co.uk.
We collect the following categories of personal data: • Identity data: full name, title, date of birth, passport number • Contact data: email address, telephone number, WhatsApp number, postal address • Travel data: departure city, travel dates, number of travellers, package preferences, visa information • Financial data: payment details (we do not store card numbers; these are processed via secure third-party payment providers) • Communications: any correspondence you send to us by email, phone, WhatsApp, or enquiry form • Technical data: IP address, browser type, pages visited (collected via cookies for analytics purposes)
We collect data through: • Our website enquiry forms • Direct communications (phone calls, WhatsApp, email) • Booking and registration processes • Our website's cookies and analytics tools • Third-party referrals (e.g. Google, social media ads)
We use your personal data for the following purposes: • To process and manage your Umrah package booking • To process your Umrah visa application on your behalf • To communicate with you about your booking, travel arrangements, and queries • To send you marketing communications (only if you have consented or if you are an existing customer) • To comply with legal and regulatory obligations • To improve our website and services • To prevent fraud and protect against security threats
We process your personal data on the following legal grounds: • Contract performance: processing necessary to fulfil your booking contract • Legal obligation: compliance with UK law, ATOL, and regulatory requirements • Legitimate interests: improving our services, fraud prevention, and customer support • Consent: for marketing communications (you may withdraw consent at any time)
We share your data only when necessary with: • Airlines and hotel partners (to process your flight and accommodation bookings) • The Saudi Embassy and Saudi Arabian authorities (for Umrah visa processing) • Payment processors (to handle secure payments) • Travel insurance providers (where applicable) • Our IT and systems suppliers We do not sell your personal data to any third party. We require all third parties to respect the security of your data and to treat it in accordance with data protection law.
We retain your personal data for as long as is necessary to fulfil the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Booking records are typically retained for 7 years in accordance with UK tax and financial regulations. Marketing consent records are retained until you withdraw your consent.
Our website uses cookies to improve your browsing experience and to collect analytics data. Cookies are small text files stored on your device. • Essential cookies: required for the website to function (e.g. session management) • Analytics cookies: help us understand how visitors use our website (e.g. Google Analytics) • Marketing cookies: used to display relevant advertisements (only if you consent) You can control and delete cookies through your browser settings at any time.
Under UK GDPR, you have the following rights: • Right to access: request a copy of the personal data we hold about you • Right to rectification: request correction of inaccurate data • Right to erasure: request deletion of your data ('right to be forgotten') • Right to restrict processing: request that we limit how we use your data • Right to data portability: receive your data in a structured, machine-readable format • Right to object: object to our processing of your data for marketing purposes • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time To exercise any of these rights, please contact us at info@kabatours.co.uk.
We have implemented appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, alteration, or unauthorised disclosure. We use SSL encryption on our website and restrict access to personal data to authorised personnel only. In the event of a data breach, we will notify the ICO and affected individuals in accordance with our legal obligations.
We may send you marketing communications about our Umrah packages, promotions, and Islamic travel news if you are an existing customer or if you have explicitly consented. You can opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us at info@kabatours.co.uk.
If you believe we have not complied with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns first — please contact us at info@kabatours.co.uk.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to check this page periodically.
For any questions about this Privacy Policy or our data practices, please contact:\n\nKaba Tours\n7 Aldgate High Street, London, EC3N 1AE, United Kingdom\nEmail: info@kabatours.co.uk\nPhone: +44 203 504 9293